Children must fit within age requirements for program by the START date of that program, refunds will NOT be issued for children who do not meet this criteria and they will be unable to participate. 

There are NO REFUNDS , CREDITS, OR EXCHANGES (cash or credit) for withdrawal from program and/or for equipment rental. No credit or make-up will be given for missed or partial lessons for any reason.

Information on how to reschedule. Note: you must do this at least 24 hours before your scheduled date and it is based upon availability. 

Click My Account at the top of the page, and log into your account with the email used for purchase. Once logged in, a list of upcoming visits will appear with future tickets and rental items. To reschedule, check the box to the right of the item(s), click Reschedule Items, and select a date from the New Date/Time drop down. If the item is rescheduled to a similar date, such as holiday/weekend or non-holiday/midweek, there will be a $10 fee, and the item will automatically be rescheduled. If there is an extra charge due to the change of rates, you will automatically be taken to the WorldPay credit card page to pay. Note: If the Item you are changing goes from a higher priced ticket to a lesser priced there is No Refund. The item automatically reschedules and the change in date can be seen under the upcoming visits section of the main account page. You will not be sent an additional confirmation email.